1. Introduction
Welcome to Eagle Tech Wireless (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (eagletechwireless.com) and purchase our products.

2. Information We Collect
We only collect information that is necessary to provide you with our products and services. The types of personal information we collect include:

Account Registration Data: When you create an account (directly or via Google Login), we collect your name, email address, and account password.
Checkout & Billing Data: When you make a purchase, we collect your billing address, shipping address, phone number, and payment details. (Note: Credit card details are securely processed by our payment gateways and are not stored on our servers).
Automatically Collected Data: We use cookies to collect device information, IP addresses, and browsing behavior on our site to improve your shopping experience.

3. How We Use Your Information
Under PIPEDA, we must identify the purpose for collecting your data. We use your information to:

Process and fulfill your orders, including local pickups in Scarborough and shipments.
Communicate with you regarding your order status, refunds, or customer support inquiries.
Manage your registered account and secure your login.
Send you marketing emails and promotions (only if you have explicitly opted-in/consented).
Prevent fraud and secure our website against unauthorized access.

4. Sharing Your Information
We do not sell your personal data to third parties. We only share your data with trusted service providers who help us operate our business, such as:

Payment processors (e.g., Stripe, SQUARE) to handle secure transactions.
Shipping and delivery partners to deliver your orders.
Website analytics and marketing tools (e.g., Google Analytics), which process data anonymously.

5. Cookies and Tracking Technologies
Our WooCommerce store uses cookies to keep track of cart data, remember your login details, and understand how you interact with our website. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our store.

6. Your Rights Under PIPEDA
As a Canadian consumer, you have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Ask us to update or correct inaccurate information.
Withdraw Consent: Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
Deletion: Request the deletion of your personal account data, subject to legal and tax retention requirements.

7. Data Security and Retention
We protect your personal information using industry-standard security measures, including SSL encryption for our website. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with Canadian legal and tax obligations (e.g., keeping purchase records for 7 years).

8. Contact Us
If you have any questions about this Privacy Policy, wish to access your data, or want to file a privacy complaint, please contact our Privacy Officer at:

Email: [email protected]
Phone: 6476578721
Address: Eagle Tech Wireless, Scarborough, ON, Canada.